Online purchases: Credit or Checking Account via PayPal only
All orders will be shipped via UPS ground. Shipping and handling charges are calculated based upon the total dollar value of your purchase (see our shipping rate chart below). If we have your canvas selection in stock, it will be shipped within 24 hours from the time we receive your order and can be expected to arrive on your doorstep within 7 business days. However, canvases that are currently out of stock must be ordered from the artist (making them “back ordered”). Please allow 2- 6 weeks for any back ordered canvases. We will contact you via email if any further delays are expected. On occasion, the artist will discontinue an item without our knowledge. If this happens, we will contact you immediately to allow you to make another selection or for a full refund. Please feel free to contact us at [email protected] with any concerns regarding delayed shipments.
SHIPPING CHARGES: $12 flat rate shipping applies for all orders within the Unites States $25 flat rate shipping applies for all orders shipping to Canada
Return Policy Threads: All thread sales are final. All threads are susceptible to odors and stains; therefore we are unable to offer any refund or credit on unused threads. Our policy allows you to rest assured that any threads you purchase from us are new.
Canvases: We want you to be 100% satisfied with your canvas selection. If for any reason you are unhappy, you may return the canvas within 7 days from the date you receive it, for a store credit (less shipping/handling charges). However, we cannot accept returns of any custom canvases because they were painted especially for you.
Marion's Nimble Needle is committed to protecting your privacy. We want you to feel secure shopping with us. We will not give out any of your personal information to anyone, ever! In order for us to process your order we do require some information from you though. We ask you for your name, your mailing address, e-mail address and phone number. At Marion's Nimble Needle we understand that some people feel more comfortable with placing their order with a real person. So, feel free to give us a call at 561-477-1219 to place your order.We’re happy to hear from you.